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vbparent

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 #1 
I set up an account for myself to sign my daughter up for volleyball not realizing that my wife had already set one up for herself.  So now I want to add my wife's email to my account so we can both access the account as well as get email notifications.  But when I try to add her email, I get:

Screen Shot 2018-11-12 at 5.50.22 PM.pngIt says that there are two errors.  The first error seems to imply that my wife cannot be registered as a 2nd email for my account.  If this is the case, does she need to cancel her account?  If so, how does she do this?

The second statement says that I can invite her to be cc'ed but I cannot see how to do this.

Also, what is the second error?

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jim

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 #2 
Since she already has an account set up, you should add her as a Guardian. Here's a step by step on how to do that.

https://help.sportsengine.com/customer/en/portal/articles/2917488-guardians?b_id=16263 

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Jim Dahline
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vbparent

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 #3 
@jdahline - when i click on that link, i get:

"A brand with that ID was not found"
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vbparent

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 #4 
@jdahline - I switched back to classic view and selected Dashboard but got a 404 error.  
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jim

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 #5 
Bizarre. Try this again.

https://sportngin.desk.com/customer/en/portal/articles/2917488-guardians 



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Jim Dahline
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