Registered: 1415070874 Posts: 6
Reply with quote #1
Hello everyone. I have a question regarding club dues. Our club charges dues per family and not per player. Last year when we tried to create some logic via the form of a question, some families answering the question incorrectly didn't pay dues at all. I want to try and make this as foolproof as possible so that every family is charged dues, but I also don't want families with multiple players to be charged more than once for their dues. The system appears to be built on a per player basis rather than allow me to charge one fee for an entire transaction. Does that make sense? At the moment, I have a question on the player information page that asks if this player is the first player they are registering. I have a pulldown with two options. Without being too wordy the options are simply Yes and No. The Yes answer is tied to a store item which bills the club dues. The No answer has no store item attached to it. While this still leaves a little wile room for someone to just simply answer No and bypass the club dues, I am thinking this is my only option at this point.
Anyone have any other suggestions? As a side note, the dues are separate from the season costs which are billed per player. At the moment I am using the age group selection as a means to bill the larger season costs so that each player will be billed. Thanks, Tony Hart
Registered: 1408129601 Posts: 206
Reply with quote #2
We are working on some things currently that will address this scenario. I don't have any more concrete details I can share yet, but you should start hearing about it over the next couple of months. -rob __________________ Rob Bedeaux
SENIOR MANAGER, PRODUCT MARKETING Main Office | 612.379.1030 SportsEngine | 807 Broadway St NE, Ste 300, Minneapolis MN 55413 Play Smarter. Live More.
Registered: 1415070874 Posts: 6
Reply with quote #3
In the meantime, does what I am proposing above sound like the best way to go about this? Have you seen any other solutions that might be a better solution? Thanks, Tony
Registered: 1407965220 Posts: 235
Reply with quote #4
I just checked in with one of our registration wizards, Frank Will of Liverpool FC America, to see how he would handle/has handled the situation you are describing. Hopefully we will hear from Frank soon. - Loren
Registered: 1472507067 Posts: 1
Reply with quote #5
You have a couple options. First option is if they can register all the players at the same time you can set up a discount rule that will not charge for the 2nd, 3rd an so on players. However they need to be registered at the same time. During the registration it gives you the option to register another player, they would need to select yes and register their other players. At checkout they will only be charged for the first player. Below is a the discount rule that give 50% off (we use) to the 2nd plus players registered. You could set yours at 100%. The second image is a look inside the discount rule. The second option is below the second image. The other option is just use a 100% off discount code. Have them register the one player and then email you and you can create a discount code and send it to them for the other players after the first player is registered. More work on your part, howver it helps you make sure you get the dues collected. Hope this helps, email me at firstname.lastname@example.org if you have other questions. Frank
Registered: 1408711889 Posts: 66
Reply with quote #6
Tony, I'll add to this.
Our hockey association has a player fee that is $200 for the 1st player, $200 for the 2nd, and $50 for the 3rd. We ask in the registration if this is your 1st, 2nd, or 3rd player and charge accordingly. 99% of families do it the right way and get charge appropriately. We've had a few select "3rd" when it's their first or second child to try and bypass the fees, but we just used PowerPay to send them the amount they owe. __________________ Jim Dahline @jdahline