Registered: 1515428013 Posts: 2
I have multiple instances of the same member within People360. Only one of those instances has the correct contact information. I need to delete the others so that the wrong one isn't selected when sending out things like invoices. How can this be done? There isn't anything I can click on to do this.
Registered: 1441126323 Posts: 120
I mentioned this to SE support recently too. Hopefully they add the ability to delete members from People360 soon.
What you can do (or should be able to do...as I've had trouble with this), is click on the name of the people you want to delete...and then on the next page go down to the Permissions link...then from within the permissions page you can remove a user from the site. What I was running into was that that button did not work, and the member was staying in my directory. Not sure if that was just my site or a wider issue. But overall, I agree...being able to remove members from a site from People360 would be easier. Ever since the footer of SE emails went from "click here to unsubscribe" to "click here to login and manage your preferences", I get more and more people just replying and asking me to unsubscribe. I need an easier way to do that.
Registered: 1500040876 Posts: 18
Agree, this would be good functionality, but additionally it would be nice to be able to do a mass delete, i.e. create a smart group of accounts that haven't logged in, no contact info, haven't logged in in x years and then be able to delete or at least archive all of those users with one click.
Registered: 1513008456 Posts: 10
I couldn't agree more. One way or the other, they need to give more management capability to a site's webmaster. Managing member accounts is a basic function and this includes the ability to edit information in an account if necessary. I'm actually surprised that there aren't more site admins griping about this.
Registered: 1540735696 Posts: 20
Count me as a site admin griping about the poor member data management.
I just posted this... https://communityforum.sportngin.com/post/duplicate-member-names-9968024?pid=1306672561 before I saw this post. Depressing to see that the issue was raised almost a year ago and we still lack the ability to edit the member database. I have hopes for the HQ release next week, but I'm preparing for disappointment.