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mathar

Junior Member
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Posts: 1
 #1 
Is anyone experiencing problems with the Dibs import? I used it a few weeks ago just fine and now I keep getting an error that the "cancel_window has to be a whole number greater than 0" when I have 2. I've tried reformatting the column, I've deleted it and readded, I've deleted it completely and get the same error every time.

The worst part is that support won't respond to me! I reported the problem over a week ago and they asked for the import file - which I sent immediately. So now it's been a week without any response even though I keep asking for updates. I have over 100 dibs to create and will have to do it manually until I can get his resolved. SO - if anyone has any suggestions, I'd much appreciate it!! 
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