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Proulx06

Senior Member
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Posts: 120
 #1 
Occasionally, I have emails that I want to go out to every member that ever had a profile on our site (fundraising, registration, etc). It never fails that I get a couple people who want to be unsubscribed. 

I feel like their used to be an 'unsubscribe' button at the bottom of our emails, and I could click it and it would unsubscribe them. Now there's just a link to the account page...so when I click it it goes to my account. 

What's the easiest way to unsubscribe someone? I could tell them to do it but this is another example of an administrative change that I'd just rather do myself. 
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jim

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Posts: 257
 #2 
Good Morning,

You can remove them from your website/database by going to your admin control panel -> People -> Permissions. Look up the person and click on their profile. 

At the top of the list of apps/pages to give permissions, there are two links: "Click to Remove All Permissions" and "Remove Profile From Site". Click on "Remove Profile From Site"

If they just want to change their email preferences, they would need to do that in their account. 

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Jim Dahline
@jdahline
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Proulx06

Senior Member
Registered:
Posts: 120
 #3 
Quote:
Originally Posted by jim
Good Morning,

You can remove them from your website/database by going to your admin control panel -> People -> Permissions. Look up the person and click on their profile. 

At the top of the list of apps/pages to give permissions, there are two links: "Click to Remove All Permissions" and "Remove Profile From Site". Click on "Remove Profile From Site"

If they just want to change their email preferences, they would need to do that in their account. 


Ah, there it is. I knew it was in there somewhere. Thanks! 
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Proulx06

Senior Member
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Posts: 120
 #4 
So I'm having some issues with this functionality...may need to ping support. When I click "Remove Profile From Site", a browser dialog box pops up asking me to confirm...when I click OK, nothing happens. No confirmation that the account was removed, and when I go back into People360, that account is still there. 
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bbach1961

Junior Member
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Posts: 1
 #5 
Quote:
Originally Posted by Proulx06
So I'm having some issues with this functionality...may need to ping support. When I click "Remove Profile From Site", a browser dialog box pops up asking me to confirm...when I click OK, nothing happens. No confirmation that the account was removed, and when I go back into People360, that account is still there. 


@jdahline I'm having a similar issue.  I was able to remove the profile via permissions but I still see the profile under members.

When someone asks to be removed, I'd like to be sure to get them removed so they don't report us as spam.

-- Bud
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kwfastpitch

Junior Member
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Posts: 10
 #6 
Same here.
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