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James Fairweather

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Junior Member
Posts: 3
In the last couple of weeks, 3 users have contacted me (the admin) about a registration problem.  After filling out the online registration forms, they're supposed to be taken to the payment screen, but the screen goes blank or times out.  The problem is that SportsEngine can't accept payment through some out of date web browsers.

OMG!  It's fine to require a modern browser, but the participant should be informed when they START the registration, not after they've spent 15 minutes filling it out!  It's trivial to implement such a check but so far SE doesn't seem willing to do that, leaving my users wondering what is going on and having to contact me to sort them out.

Is anyone else being impacted by this problem and is ticked off that SE won't deal with it properly?

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