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bduthaler

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Posts: 1
 #1 
We are sending out messages from the Team Page or Admin Panel, but no one is receiving a text message saying there is a new team message.  They are getting the email, but with today's youth, they do not look at emails like they do text messages.

Any suggestions?
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jim

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Posts: 252
 #2 
Make sure they have added their cell phone to their account/profile and have opted in for texts

https://sportngin.desk.com/customer/portal/articles/2413412-notification-settings?topic-guide=my-account



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Jim Dahline
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